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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chintan Patel

April 17, 2024

5  out of  5
rating by Chintan Patel
"Anyone can offer you an insurance products but I just learned Al is not only offering insurance products but also giving you a service when you need it most. Recently involved in car accident and my family instantly got a call and follow-up communication from Al Patel. Thank you Al."
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Susan Haliq (Susan)

January 10, 2024

5  out of  5
rating by Susan Haliq (Susan)
"We have been with Al for years and have always had a great experience. Al and his team are knowledgeable and have a quick response. I highly recommend him and his team."
We responded:
"Susan, we appreciate you trusting us with your insurance for so many years. My team and I look forward to continuing our relationship for many more years to come. Al"
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David Brand

November 6, 2023

5  out of  5
rating by David Brand
"My agent was Michele and she was the best."
We responded:
"David, Michele does an excellent job taking care of our clients. I am glad you have had a great experience working with her. Al "
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Jessica Frasure

October 12, 2023

5  out of  5
rating by Jessica Frasure
"Any time I need help or have questions, Al Patel and his staff have always made me feel heard and have been very helpful."
We responded:
"Hi Jessica, Thank-you for a 5-star review. Our team makes a point of getting to know people so they can fully understand their situation and are able to help. We appreciate you and your kind words. Al "
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delphine bonds

September 19, 2023

5  out of  5
rating by delphine bonds
"Very informative and customer service oriented."
We responded:
"Thank-you for a 5-star review. It means a lot and I can wait to hear from you soon about your travels. Al Patel "
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Bunnycatlikes

September 6, 2023

5  out of  5
rating by Bunnycatlikes
"Added 2 cars to my policy. Sam was awsome. She could not have been more helpful."
We responded:
"We enjoyed meeting you and helping you with your insurance needs. My team does a great job with helping our new and current customers. Thank you so much for a great review it means a great deal to me and my team. Al "
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Pam Welch

August 31, 2023

5  out of  5
rating by Pam Welch
"Had an awesome experience Tuesday with Sam. She went above and beyond to help us in filing an accident report! Thank you so much Sam! Great service is priceless!"
We responded:
"Pam, It's always a stressful time after an accident. I am glad no one was seriously injured. Sam works hard to provide excellent service and it is great to know you were able to receive that when you met her in person. Thank you for trusting us with your insurance needs!"
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Bill Berry

August 24, 2023

5  out of  5
rating by Bill Berry
"Sam was very pleasant. We'll refer as many people as I can to her. I know she will take care of my account really well."
We responded:
"Thank you, Bill, for a 5-star review. I am happy that Sam was able to take care of your insurance needs. If you need anything else, please let us know and Thanks in advance for letting other people know about Sam and our Agency!"
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Anthony “Anikin” Culp

August 1, 2023

5  out of  5
rating by Anthony “Anikin” Culp
"I spoke to Al today, he was very knowledgeable and very helpful. He did referred me to Sam for my insurance quote and she was beyond patient understanding and helpful, i would DEFINITELY recommend this company, and ask for Sam. Previous State Farm customer, and they (Al/Sam) made me want to come back."
We responded:
"Anikin, thank you for your kind review. We are so happy you had such a wonderful experience with Sam. Please let us know if you ever need anything from us. "
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Murali Mohan

July 6, 2023

2  out of  5
rating by Murali Mohan
"I’ve requested a quote and discussed about the options. They sent a link to open the quote and it doesn’t work. Followed up with them, never heard anything after that and they didn’t respond to my calls."
We responded:
"Mr. Murali Mohanrao V, I am sorry you were having technical difficulties opening your quotes. If you could provide a good contact email and phone number, we can contact you to schedule an in-office appointment to review the quote to avoid any communication or language issues. I look forward to hearing from you. Thanks, Al Patel"
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Rachel Clarkson

June 2, 2023

5  out of  5
rating by Rachel Clarkson
"Brenda was incredibly helpful in updating my car insurance policy! She was very patient with me as I explained my situation and what I needed. Fast and easy process!"
We responded:
"Rachel, Thank-you for a 5-star review! Brenda appreciates your kind words or recognition. She does a great job helping our clients every day! Al Patel"
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G. Sal

May 1, 2023

5  out of  5
rating by G. Sal
"Always great service and a quick response to take care of any issues or questions. Al is very responsive!"
We responded:
"Sal, Thank you for your kind words! We are honored to have earned your business and look forward to helping you for many years to come. Al"
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Susan Wilson

March 19, 2022

1  out of  5
rating by Susan Wilson
"Run, just run"
We responded:
"Hi Susan, I searched my records and couldn't find you or your contact number or email to follow-up with you directly. If you would please reach out to my office directly so we can help with your concern. My direct number is 803-802-5533. Thanks, Al"
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S. Stanford

January 24, 2022

5  out of  5
rating by S. Stanford
"You’d be hard-pressed to find a more caring, responsive agent than Al Patel. He walked us through the entire process when my dad passed away, making a heart-breaking time stress free and seamless. Now that my mom is on her own, he’s gone above and beyond to help her, even making house calls. He’s mindful of insurance costs and monitors the policies for possible cost savings, and he’s just a genuinely kind man. So glad we’re under his agency’s care!"
We responded:
"Sheri, Thanks for the kind words and sharing this. It was my pleasure and it gave me the opportunity to catch-up with your mom."
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Scott Henskee

November 15, 2021

5  out of  5
rating by Scott Henskee
"Al Patel State Farm is a very good insurance agency! They always get back with you for whatever your insurance needs are! I have been with State Farm for over 20 years and have had great support from all of my State Farm Agents including Al Patel and his team!"
We responded:
"Thank you for this great 5 star review recognizing our team's efforts to provide you with the customer care that you deserve, Scott! Your kind words mean a lot to us all! We are honored to have earned your business and look forward to helping protect you and bringing you peace of mind!"
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Carolina Rhythm Band

November 14, 2021

5  out of  5
rating by Carolina Rhythm Band
"I have been using this agency for years and have always had great experiences. Very prompt response and always helpful. Patricia Hunt is such a pleasure to work with. Len Rogers"
We responded:
"What a wonderful review recognizing Patricia and her efforts to go the extra mile to provide you with the customer care that you deserve, Len! Your kind words make our day! We are honored to have you as a part of our agency family and we look forward to helping assist you with any of your insurance questions or needs for many years to come!"
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Harry Sadler

November 13, 2021

5  out of  5
rating by Harry Sadler
"Excellent prompt service! We have multiple policies and have used this agency for four years. I can't say enough good things about them. Patricia services my account and she is wonderful!"
We responded:
"Thank you for taking the time to share your experience with our agency, Harry! Patricia strives to provide you with the customer service you deserve, the insurance you need at a value you deserve! We are always here for any of your insurance questions or needs. Never hesitate to reach out to us!"
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ronnie ray

November 12, 2021

5  out of  5
rating by ronnie ray
"This business is all of the above and high level in each area. Patricia Hunt extremely prompt and exceptional at her job. Regards."
We responded:
"Patricia always goes the extra mile to provide you with the insurance you need and customer care that you deserve, Ronnie! Thank you so much for taking the time to share your experience with our agency and for your kind words about Patricia's efforts to provide exceptional service. It really makes our day to have earned your 5 star rating! We are honored to have earned your business and look forward to helping protect you and bringing you peace of mind for many years to come!"
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Gus Matchunis

November 12, 2021

5  out of  5
rating by Gus Matchunis
"We've been with Al and State Farm for over ten years now. Al and Patricia and the rest of his staff are always attentive and courteous and get me the best bang for my insurance buck. They have my house, cars, golf cart, and life insurance and the bundle discounts are awesome."
We responded:
"Thank you so much for the wonderful review, Gus! It is our pleasure to be able to assist you with all of your insurance needs. We are honored to have earned your business over the years and look forward to helping protect and bringing you peace of mind for many years to come!"
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Thomas Baird

November 12, 2021

5  out of  5
rating by Thomas Baird
"Al and team have always been extremely responsive when there have been any claims or issues and are proactive to ensure my family and I are getting the most value for our buck."
We responded:
"Thank you Thomas! For the wonderful review recognizing our efforts to provide you with the insurance you need and the peace of mind you deserve for you and your family! We all strive to provide you with exceptional value. We are honored to have earned your business and trust in us!"
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Aron J Stelmach

November 11, 2021

5  out of  5
rating by Aron J Stelmach
"Patricia Hunt worked with me to get Homeowners insurance and my auto switched over. She is responsive and professional. I like that she follows through on her commitments."
We responded:
"Aron, We appreciate your kind words! It's been a pleasure to work with you and your Parents over the years. Thank-you for allowing us to continue with your Car Insurance and now adding your beautiful new home. Al Patel"
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Sandra Kennedy

November 11, 2021

5  out of  5
rating by Sandra Kennedy
"Unfortunately, We had to file a claim a couple years ago due to a major fire at one of my properties. Even though we had limitations on what the policy was suppose to pay, the adjustor was more than fair and actually approved paying over and beyond our limits. My agent, Ms. Patricia with AL Patel - State Farm in Fort Mill, S.C. was so helpful in assisting us and showed so much compassion for our situation. If you're looking for an insurance company that truly puts their customers first, then call State Farm ! Sandra and Andrew Kennedy"
We responded:
"Sandra and Andrew, Helping families recover from the unexpected is what we do. I am glad our claims team and Patricia were able to help you during your time of need. Al Patel"
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Robert Daniel

November 10, 2021

5  out of  5
rating by Robert Daniel
"Patricia Hunt in Al Patel office has been our insurance contact for three homes, in two cites, mulitple cars, boats, and even beach golf carts. Always responsive, always helpful, always just a truley nice person to work with."
We responded:
"Robert Thank-you for your kind words! We have enjoyed getting to know you and your family over the years and appreciate your trust in our Agency. Al Patel"
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Bryan D Beck

May 19, 2021

5  out of  5
rating by Bryan D Beck
"Been in ft mill for 12 years, al has been our agent the entire period. He has helped us through several different issues during this time. Cant say enough good things! Only wish i wasnt paying so much for insurance!!!!"
We responded:
"Bryan, It's been a pleasure to work with you and thanks for letting us earn your trust and business over the years. I promise as you enter different phases of life your premiums will go down. Al"
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Kimberly Deese

April 11, 2021

5  out of  5
rating by Kimberly Deese
"Shay was Awesome and very helpful!! The entire staff seems great!!"
We responded:
"Thank-you for your kind words Kimberly! I must honestly say the few times you have visited our office you bring positive energy that lifts our team up. Al"